IBM DS4300故障处理报告
处理过程 在巡检中发现一台DS4300磁盘阵列 B控制器发生报警,登录SM管理软件,发现B控制器电池Failed,在EVENT LOG中出现失败情况。电池日期没有到期,确定B控制器电池损坏。报错信息:Date/Time: 11-7-1510:14:23Sequence number:937979Event type: 280DEvent category:InternalPriority: CriticalDescription: Driveenclosure component failed or removedEvent specificcodes: 0/0/0Component type:Enclosure Component (ESM, GBIC/SFP, Power Supply, or Fan)Component location:Enclosure 1, Slot 0Logged by:Controller in slot B Raw data:4d 45 4c 48 02 0000 00 fb 4f 0e 00 00 00 00 00 0d 28 47 01 7f a21f 4e 01 00 00 00 00 00 00 00 69 00 00 00 00 0000 00 01 00 00 00 04 00 00 00 07 00 00 00 07 0000 00 01 00 00 00 00 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00 00 00 00 00 00 00 00 00 00 00 00 00 00 0000 00 01 00 00 00 02 10 00 00 04 00 00 08 01 0000 00 04 00 26 08 00 00 00 00 电池状态如下:[img=553,345]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image002.jpg[/img]磁盘阵列状态:[img=512,384]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image004.jpg[/img][img=512,384]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image006.jpg[/img]2.经与管理员沟通确定更换B控制器电池。更换过程1、等待应用服务商将业务停止。2、把B控制器上的RAID切换到A控制器上。3、把B控制器OFFLINE,拔出B控制器,取出电池进行更换。4、将原来B控制器上的RAID切回B控制器。磁盘阵列恢复正常后,通过应用服务商检查数据库和数据完好,说明更换过程成功结束。电池状态如下:[img=553,311]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image008.jpg[/img][img=553,311]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image010.jpg[/img]磁盘阵列状态:[img=512,384]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image012.jpg[/img][img=512,384]file:///C:/Users/stella/AppData/Local/Temp/msohtmlclip1/01/clip_image014.jpg[/img]